Step 1: Click on ‘Common Tasks’ → ‘Bill Search’

Step 2: Search the patient through ‘Patient No./ Patient Name/ Bill No.’

Step 3: Select the bill and click on the option in dropdown stating ‘View/ Print/ Refund or Cancel Bill’ → ‘Go’

Step 4: In Case of ‘Refund’ select the item which need to be refunded and enter the amount

Step 5: Select the Payment Mode → ‘Cash’ and enter the amount that to be refund, and click on ‘Add’ and then click on ‘Submit’