Step 1: Click on ‘Common Tasks’ → ‘Bill Search’

Step 2: Search the patient through ‘Patient No./ Patient Name/ Bill No.’

Step 3: Select the bill and click on the option in dropdown stating ‘Bill Cancel’ and click on ‘Go’

Step 4: Select the ‘Payment Mode’ → ‘Cash’ and enter the amount that needs to be refunded, and click on ‘Add’ and then click on ‘Submit’